FAQ

Your security is our priority. Capbit uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in IE and undergo regular audits. Your funds are insured against unauthorized access, so you can trade with confidence.

Not at all! Capbit is designed with beginners in mind:

• Step-by-step guides and round-the-clock support
• Practice with virtual funds – no risk
• Automated tools that handle the hard work for you
• Start small with a minimal deposit and build your skills as you trade.

Withdrawals to bank cards are typically processed within 1-3 business days in most regions. Crypto withdrawals to external wallets usually complete in under 30 minutes. Processing times may vary depending on your bank and verification status.

We generate revenue through premium features and volume-based partnerships with exchanges—we don't charge user fees. There are no hidden charges; you'll always see the exact transaction amount before you confirm.

Yes! Capbit is available in 98+ countries worldwide and growing. Just select your country during registration to check availability and view localized payment options. We comply with all local regulations to ensure your trading remains safe and legal.

We make crypto investing simple for beginners. Capbit offers:

1. AI-powered recommendations – Get personalised coin suggestions based on your risk profile
2. Ready-made portfolios – pre-selected bundles (for example "Starter Pack", "DeFi Bundle")
3. Live market signals – real-time buy and sell alerts for major cryptocurrencies

Plus, our interactive tutorial guides you through investing as you go!

We're available 24/7 via live chat and email at {email}. For urgent matters, you can expect a response in under 15 minutes on average.

Yes, cryptocurrency is legal in most jurisdictions, and Capbit operates in full compliance with local regulations. Here's what you should know:

1. Licensed Service
   • Registered with [FinCEN, FCA, CySEC]
   • Regular audits by independent firms
2. Country-Specific Rules
   • Automatic regional compliance: our platform adapts to your country's regulations
   • KYC verification required where legally mandated
3. Your Funds Are Protected
   • You can fund your account easily with:
   • 95% of assets held in offline storage (cold storage)

Check our Compliance page to see your country's status, or get in touch with support for more details.

You can fund your account easily with:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT – no fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct cryptocurrency transfers (BTC, ETH, USDT – no fees)
   • QR code scanning for mobile wallets

Deposits arrive in under 10 minutes. View all options in your account dashboard.